This Solar LED Garden Spike Light features a staggering flame ornament that looks beautiful and intense in any outdoor space.
It can be inserted into any soil or soft ground and does not need any wiring or installation.
The integrated LED provides the flame with a sumptuous, warm glow for a stunning lighting effect.
Goods Return Procedure
At Trade Gear Limited (trading as Outdoor-Lighting.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.
Right To Cancel Order & Return Goods
Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).
You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.
To exercise your right to cancel, you must clearly inform us via email (customercare@tradegear.ltd) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.
To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.
Order Cancellation & Returns Process
If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.
We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.
We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will refund you within 14 days of returning the items.
Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.
Faulty & Missing Products
If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to customercare@tradegear.ltd. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.
If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.
Highly recommend both product and seller, delivery time was fast and I'm honestly a little pleasantly surprised with the quality. Thanks! Amazing! Seller promptly replied to questions on the product, a great addition, thanks!
exactly what I was looking for, arrived quickly, look great, I'm very happy with this purchase
Customer service is great, answered my questions quickly, and I'm very happy with the quality of the product - I'll definitely be ordering from this seller more often
Fast delivery, great customer service, high quality product, low cost. What's not to love???
Very happy with this purchase, encouraged by reviews I decided to order and I'm so glad I did! Quality, stylish product that I'm sure will last well in our garden
After reading other reviews, I thought I'd give these a go. So happy I did, the reviews are right, and fast shipping too. Perfect.
Arrived as described, and promptly too - couldn't wait to use and rightly so - they look amazing
Couldn't wait to set these up, look fantastic in the garden! Pleased with delivery time and customer service too - thanks Very impressed with the speed of delivery and customer service, so glad I ordered
so glad we ordered! fast delivery, quality product, looks wonderful
Spot on I have had five of these now for around my garden provides a lovely background lighting that isn't too in your face Love these in our garden, so pleased! Would definitely recommend, thanks. After reading other reviews, I thought I'd give these a go. So happy I did, the reviews are right, and fast shipping too. Perfect.
Work as described, a great look in the garden, and amazing quality considering low price - one happy customer! Couldn't wait to set these up, look fantastic in the garden! Pleased with delivery time and customer service too - thanks
love these and so glad I ordered Im sure well be enjoying them for time to come, thanks
sure this will get a lot of use, so glad we ordered - if your looking for quality product, fast shipping and a positive experience, your in the right place
Customer Favourites