Coronavirus (COVID-19): We’re still delivering to our customers safely following the latest Government advice.
|Product Type Light:||Wall Light|
|Fixture Material:||Heavy-duty Aluminium|
|Diffuser Material:||Clear PC|
|Fixture Colour:||Dark Grey|
|Minimum Input Voltage:||220V|
|Maximum Input Voltage:||240V|
|Minimum Frequency Change (Hz):||50Hz|
|Maximum Frequency Change (Hz):||60Hz|
|Minimum Operating Temperature:||-20°C|
|Maximum Operating Temperature:||50°C|
|Number of Lightsources:||1|
|Number of LEDs:||0|
|Height CM (unit box):||16.5cm|
|Width CM (unit box):||11.5cm|
|Depth CM (unit box):||11.5cm|
|Net product weight:||0.43kg|
|TOTAL WEIGHT(KG) Unit Box:||0.67kg|
|Total weight Outer Carton(KG):||8.49kg|
We recommend you employ a qualified NICEIC-registered electrician and that our product installation guide is followed. All our light fittings must be fitted in accordance with the current IEE wiring regulations and building regulations.
Goods Return Procedure
At Trade Gear Limited (trading as Outdoor-Lighting.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.
Right To Cancel Order & Return Goods
Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).
You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.
To exercise your right to cancel, you must clearly inform us via email (email@example.com) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.
To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.
Order Cancellation & Returns Process
If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.
We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.
We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will refund you within 14 days of returning the items.
Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.
Faulty & Missing Products
If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to firstname.lastname@example.org. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.
If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.
I saw the Focus down light promoted online and had a look at the advert. It looked good so we ordered two to put up in front of our front door. They look very nice and our friends have commented how nice they look in front of the house at night.
Ive been seeing a lot of these lights around and the quality varies, but these lights are top quality. theyre easy to install, don't flood your garden with too much light and they look really smart.
Look very stylish - would have given 5 starts , but one didn't work but they changed it without any fuss.
this light was much better quality than expected at the price, really pleased
Durable and reliable, very aesthetically appealing too - customer service was great, delivery was prompt - allround positive experience. Shipping time was fast, as were seller replies, and it looks amazing - thanks!
Quality product, fast shipping, friendly seller. All round great experience, just wish I'd ordered sooner. Delivered on time, well packaged, great design
Promt delivery and well packaged, very happy with them and excited to use
High quality considering the low price - great value for money and a wonderful improvement to our garden! :)
sure this will get a lot of use, so glad we ordered - if your looking for quality product, fast shipping and a positive experience, your in the right place
Customer service is great, answered my questions quickly, and I'm very happy with the quality of the product - I'll definitely be ordering from this seller more often
Happy with this purchase, if your looking for quality for money and a positive customer experience your in the right place