Coronavirus (COVID-19): We’re still delivering to our customers safely following the latest Government advice.
The Lobby 2 is a distinctive modern outdoor wall light with a bold casing, anthracite finish and a large white frosted diffuser.
The clean box shape design and white frosted diffuser, framed with a bold anthracite colour casing, make this outdoor wall light ideal for modern and minimalist style homes.
This wall light is perfect for installation next to a front door, or as part of a set installed along a wall next to a path. The frosted white diffuser creates an alluring glow of light to welcome you home at the end of a long day.
The Kassan 2 outdoor wall light features an E27 fitting for 1 x E27 15w bulb (not included).
Goods Return Procedure
At Trade Gear Limited (trading as Outdoor-Lighting.co.uk), we strive to offer excellent customer service. We want to make your rights as a consumer and our procedures as clear as possible. We want to make it as easy as possible for you to cancel/return orders or report faulty/missing products.
Right To Cancel Order & Return Goods
Under the Consumer Contracts Regulations (which replaced the Distance Selling Regulations), you have the right to cancel your order and return the goods for a refund within 14 days of receiving the goods, without giving a reason. (Bespoke and perishable products are excluded).
You must have your receipt and the goods must be in new, unused and undamaged condition, with all packaging.
To exercise your right to cancel, you must clearly inform us via email (firstname.lastname@example.org) or post (Suite 16 Stanley Grange, Earl of Derby Estate, Liverpool, L34 4AR) of your decision to cancel the contract, within the 14 day cancellation period.
To meet the cancellation deadline, it is sufficient for you to send the communication before the cancellation period has expired.
Order Cancellation & Returns Process
If you choose to exercise your right to cancel, you will need to bear the direct cost of returning the goods. This may involve either posting the goods yourself or paying a collection charge.
We will inform you of the returns address in our communication to you. This is separate to our registered office address. Please do not send goods to our registered office address, as this is our administration office, not where returns are processed. If you send goods back to our registered office address, the returns process may be delayed and you may be charged for carriage to send the goods to the correct address.
We will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs if you chose a delivery option other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.
We will refund you within 14 days of returning the items.
Reimbursement will be made using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise.
Faulty & Missing Products
If you discover, upon receipt of your order, that the goods are damaged, please notify us straight away by sending a photo and description to email@example.com. On receipt of the goods, they will be inspected to check for the fault. If agreed to be faulty, we can either repair or replace the goods under warranty or we can refund the amount to your account. If however we do not find the goods to be faulty, they will be returned to you at your cost.
If an item or component is missing, please locate the product name on our website, on your order confirmation or in the assembly instructions and notify us via the above email address. We will endeavour to resolve any issues as soon as possible by replacing or supplying any damaged or missing goods free of charge.
Quality product, fast shipping, friendly seller. All round great experience, just wish I'd ordered sooner. Couldn't wait to set these up, look fantastic in the garden! Pleased with delivery time and customer service too - thanks
Arrived as described, and promptly too - couldn't wait to use and rightly so - they look amazing Customer service is great, answered my questions quickly, and I'm very happy with the quality of the product - I'll definitely be ordering from this seller more often
Couldn't wait to set these up, look fantastic in the garden! Pleased with delivery time and customer service too - thanks
Work as described, a great look in the garden, and amazing quality considering low price - one happy customer!
stylish, subtle and look great on our walls outside, these lights are a new favourite addition High quality product and fast shipping times - seller answered my Qs quickly, and it looks great - very happy!. Delivery time was quick. These look fantastic. They are great value for money and the quality is good. Would definitely recommend if your looking for something to give you that WOW appeal!!!
Captivating and easy to install, these lights are perfect These are a great addition too my garden! Quick responses and great customer service. Very impressed with the speed of delivery and customer service, so glad I ordered
Fast delivery, great customer service, high quality product, low cost. What's not to love???